Continental Bead Suppliers Shipping Policy

Processing & Handling Times

  • Orders are processed and shipped Monday through Friday, excluding holidays.

  • Most orders are processed within 1-2 business days after payment is received.

  • Custom or special orders may require additional processing time.

Shipping Methods & Delivery Times

We offer USPS and UPS shipping services to ensure reliable delivery:

Domestic (USA)

  • USPS Ground Advantage & Priority Mail (1-7 business days)

  • UPS Ground (1-5 business days)

  • UPS 3 Day Select (3 business days)

  • UPS 2nd Day Air (2 business days)

  • UPS Next Day Air (1 business day)

Important: UPS guarantees delivery times, making it the best option for time-sensitive orders. If you need your package by a specific date, we recommend choosing UPS at checkout.

For high-theft areas, we offer USPS Signature Delivery upon request. If you believe your location is at risk for package theft, please choose the signature delivery option at checkout.

International Shipping

  • USPS International Mail (7-21 business days, varies by destination)

  • UPS Worldwide Expedited & Express (3-7 business days)

Note: Delivery times for international orders vary based on customs processing and carrier delays.

Shipping Rates

  • Shipping costs are calculated at checkout based on order weight, destination, and shipping method.

  • Free shipping promotions may apply to qualifying orders (see current promotions for details).

International Shipping & Customs

  • Customers are responsible for any applicable customs duties, taxes, or import fees.

  • Customs processing may cause additional delays beyond our control.

Order Tracking

  • A tracking number will be provided via email once your order ships.

  • Please allow up to 24 hours for tracking updates to appear in the system.

Shipping Address Accuracy

  • Please verify your shipping address before completing your order.

  • We are not responsible for lost or undelivered packages due to incorrect addresses.

Lost, Stolen, or Delayed Packages

  • If your package is marked as delivered but not received, check with your local carrier or neighbors.

  • We are not responsible for lost or stolen packages after delivery but can assist with filing a claim with the carrier.

  • For time-sensitive deliveries, we strongly recommend using UPS, as they guarantee delivery dates.

Returns Due to Failed Delivery

  • If an order is returned due to an incorrect or undeliverable address, the customer is responsible for additional shipping costs to resend the package.

Need Assistance?

For any shipping-related questions, please contact our Customer Service Team at info@continentalbeads.com or (702) 360-9900.

Shop Securely. Shop with Confidence.

 

Protect Your Packages: Introducing Signature Delivery with USPS

At Continental Bead Suppliers Inc., we understand how frustrating it is to experience package theft, especially during busy shopping seasons. To help safeguard your orders, we are now offering signature delivery as an option for all USPS shipping methods on our website.

Why Choose Signature Delivery?

Package theft has unfortunately become a common issue, and signature delivery ensures that your package is handed directly to you or another authorized individual. This added layer of security gives you peace of mind knowing your order will arrive safely in your hands.

When you select signature delivery at checkout:

  • Your package will not be left unattended on a porch or mailbox.

  • You will receive a notification to arrange re-delivery or pickup if you're unavailable at the time of delivery.

  • Your order is secured against unauthorized recipients.

Important Disclaimer

While we strive to provide the best shopping experience for our customers, it is important to note:

  • If you opt out of signature delivery and your package is lost or stolen, Continental Bead Suppliers Inc. is not responsible for replacing or refunding the lost items.

  • The customer remains financially responsible for any lost package that did not include signature delivery.

We highly recommend adding this option to your order, especially if you’re concerned about delivery security in your area.

How to Add Signature Delivery to Your Order

Adding signature delivery is simple:

  1. Shop as usual and proceed to checkout.

  2. Select your preferred USPS shipping method.

  3. Choose the "Signature Delivery" option before finalizing your order.

By taking this step, you can ensure the safety of your purchases and enjoy a hassle-free shopping experience.

March 12, 2025 — Dean Aaron
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